Privacy policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.

By using our website, you acknowledge that your personal information may be collected and used as described in this Privacy Policy.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

  • Full name.
  • Phone number.
  • Email address.
  • Delivery and billing address.
  • Order details and purchase history.
  • Any information you provide when contacting our customer service team.

We may also automatically collect certain technical information when you visit our website, such as:

  • Device information.
  • Browser type.
  • IP address.
  • Website usage information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Arrange delivery and provide order updates.
  • Process payments securely.
  • Respond to customer inquiries.
  • Improve our website, products, and services.
  • Maintain website security and prevent fraudulent activity.
  • Understand how visitors use our website and improve their browsing experience.
  • Send marketing communications where you have chosen to receive them.

3. Cookies and Similar Technologies

We use cookies and similar technologies to provide a better browsing experience, improve website functionality, and support essential website features.

Cookies are small text files stored on your device when you visit a website. They allow websites to remember information about your visit and provide features that improve your browsing experience.

How We Use Cookies

Cookies may be used to:

  • Enable essential website functions.
  • Keep items in your shopping cart.
  • Support secure checkout.
  • Remember customer preferences.
  • Improve website performance.
  • Understand how visitors use our website.
  • Measure advertising performance and provide more relevant content, where applicable.

Types of Cookies

Essential Cookies
These cookies are required for the website to function properly. They support features such as shopping carts, checkout, account functions, and website security.

Functional Cookies
These cookies allow the website to remember your preferences and provide an improved browsing experience.

Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve our products, services, and website experience.

Marketing Cookies
Where applicable, marketing cookies may be used to measure advertising performance and provide more relevant content.

Shopify and Third-Party Cookies

As our website is powered by Shopify, Shopify may use cookies and similar technologies to provide essential services, maintain website functionality, and support secure transactions.

Some third-party services used on our website may also place cookies on your device according to their own privacy policies. These services may include payment providers, analytics providers, advertising services, or other tools that help us operate and improve our website.

Managing Cookies

You can control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality, including your ability to use the shopping cart or complete checkout.

4. Payment Information

Payments are processed securely through trusted payment providers.

We do not store your complete payment card details. Payment information is handled directly by authorized payment providers and processed according to their own security and privacy practices.

5. Sharing Your Information

We may share your information only when necessary to provide our services, including with:

  • Delivery partners to complete your orders.
  • Payment providers to process transactions.
  • Shopify and service providers that support our website and business operations.
  • Other third-party service providers where necessary to provide our services or comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you choose to receive marketing communications from us, we may send you updates about new products, promotions, and offers.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

8. Your Rights

You may contact us to request:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of your personal information where applicable.
  • Removal from marketing communications.

Certain information may need to be retained for order records, legal requirements, or legitimate business purposes.

9. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, delivery partners, analytics services, and other service providers, to operate our business and provide our services.

These third parties may process information according to their own privacy policies and terms.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us through our contact page.